How to complain ke KFC Call Center about the criticism proposal
If you have any problems, criticisms or suggestions, then complaining to the KFC call center is the best route that can be taken. Especially we know that this food restaurant from the United States despite its reputation for being very experienced, but it can’t be perfect. Sometimes consumers find the service or food suboptimal.
Of course, not all stores have the same problem, but only a few stands. It can be caused by just opening or misunderstanding between the consumer and the waiter there. Therefore, it must be well complained about, especially since this restaurant is famous for being good and can accept criticism and suggestions.
A brief look at the origins of KFC
Kentucky Fried Chicken is known for its long history so the experience of serving different food products absolutely does not need us to complain to the KFC call center . Especially if we compare it with fellow restaurants or fast food franchises, surely most of them are still number one even in Indonesia.
This fast food originated in the Kentucky city as its name suggests, where it was first discovered and founded directly by Colonel Harland Sanders. The story was so popular because he was previously just a fringe chicken seller and didn’t have much profit so he went through severe pressure until he became depressed.
But this began to change when in 1930 he started cooking fried chicken in Corbin and it turned out to be very popular with people. Later in 1939, Sanders made his own fried chicken recipe because it used a variety of interesting spices plus he had his own way of maintaining the processed flavor.
This is what led Sanders to later receive an award in the form of a Kentucky Colonel from the local governor. The founding of the franchise occurred in 1955, where Sanders had previously traveled from the U.S. to Canada to offer his products. It’s no surprise that many investors are interested in investing in Sanders’ business.
In 1978, the KFC National Training Center was opened after large investments from entrepreneurs such as Jack Massey and John Brown jr. Unfortunately, 2 years later, in 1980, Harland Sanders died, which became deeply sad news, especially since the development of his hard work was huge at that time.
Advantages of KFC in terms ofproducts and services
If you look at its long history, it is not uncommon for this franchise to be equipped with many advantages, one of which is the ease of finding stores. Now we can not only find a store in a big city. But every major city must have more stores for fairly uniform distribution.
We can see examples in big cities like Jakarta, Bandung, Surabaya or Semarang. In a big city there are many buffer cities, where each city must have a KFC restaurant. So you don’t have to go all the way to the city or province center as it is more affordable than home.
Especially now delivery services can be used quickly and inexpensively without any hassle. You can call 14022 directly, and if you don’t know the menu, you can ask the staff to pick up the phone. Please note that delivery and customer service numbers are not the same.
For all these stores, they are also equipped with the best facilities so that although sometimes people complain to the KFC call center there, it does not matter. In general, complaints about problems are in the form of services from employees or just lack of food. But if other facilities such as dining places or playgrounds are very maximum.
You can use the rooms in the restaurant optimally because the arrangement is comfortable as most stores are quite spacious. In addition, in terms of cleanliness, it must be prioritized, especially by those employees who are tasked with cleaning. They have been well trained so that they are experienced in maintaining the cleanliness of every restaurant distance according to SOP.
Another advantage is that it is now not only used for food stops, but can also be used as a coffee place. This happened due to the appearance of the newest restaurant, KFC Coffee, which looks like cafes in general. Rooms with a very comfortable minibar can be found.
How to complain to a KFC call center if there is a problem
Any company or restaurant is sure to receive input or suggestions and even complaints from its customers including KFC. But even if it contains criticism and complaints, we should not carelessly bring it up. There is a separate adab in making complaints, one of which is that all complaints and proposals must be consistent with reality.
If you don’t know the truth of what will be criticized, then contact or complain to the KFC call center first. You can call their customer service phone number, which is 08071677777. If you feel that you have reached out but turned out to be busy, then you can only send a complaint via email info@kfcindonesia.com .
You can ask about food services or results if they are unsatisfactory. But you have to find the best time to do this, especially if the complaint is quite large. But for general types of complaints can be done as usual but must be patient in calling the CS or receiving their reply emails.
To complain to the KFC call center can also be done directly through their main website. There will be various fields in the form of data that must be filled out along with what the customer comment is. You can fill all these fields with your own opinion, do not fill it because you hear from others.
Moreover, if you have received feedback from the company administrator, of course it must be well received. His name makes criticisms or complaints that must surely be ready to carry out the advice given. This advice is usually in the form of positive feedback so that it benefits consumers and companies. So, moreover, neither side is harmed, but everything is profitable.
Alternatives to criticism other than complaining to the KFC call center
If you don’t manage to file a complaint by phone number and email, you can try through their social media like Twitter on @KFCINDONESIA and Instagram @kfcindonesia. Since delivery is via social networks, you must know how to deliver correctly. Especially social media is a repository of hoaxes and various fake news.
Of course, if you give advice or complaints but are in fact hoaxes, it can lead to criminal penalties. When complaining to a KFC call center, try not to use provocative language. This language is encouraging during a given event or condition, if the company deems it unkind, the answer can be fatal to the whistleblower.
In addition, understanding what issues are ready to be criticized or complained about is also imperative. Moreover, criticism through social networks must be in the form of facts, if it is in the form of opinions, it will be considered a hoax. Moreover, the content is negative so that it harms one of the parties between consumers and restaurants.
Therefore, previous complaints to KFC must be thought through first. Consider what the good and bad effects are if you criticize one of the things from the restaurant. If it has good intentions, it must be sent immediately for the common good.
Maintaining politeness and civility of language will be the ultimate key in expressing opinions, criticisms, or suggestions through social media. Moreover, we are from Indonesia, where both characteristics or characteristics must always be possessed. Although he understands that criticism does not violate the law, delivery should not violate the law.
We already know how the advantages of this famous restaurant with powdered fried chicken products are. If you see poor service or food with bad taste, you can immediately send criticism and suggestions. If you are going to complain to the KFC call center , you still have to maintain dignity.