How to Complain to ke Call Center KFC regarding Criticism Advice
If you have any problems, criticism or suggestions, then complaining to the KFC call center is the best way you can take. Especially we ourselves know that this gastronomic restaurant from the United States, although it is famous for being very experienced, but it can not be perfect. Sometimes consumers find that a service or food is not optimal.
Of course, not all establishments have similar problems, but only a few stalls. This may be due to simply an opening or misunderstanding between consumers and waiters. Therefore, it is necessary to complain about it well, especially since this restaurant is famous for being good and can accept criticism and suggestions.
A brief idea of the origin of KFC
Kentucky Fried Chicken is known for its long history, so the experience of serving a variety of foods does not have to be reported to the KFC call center at all . Especially if we compare it with other restaurants or fast food franchises, surely most of them are still number one even in Indonesia.
Fast Food originated in the city of Kentucky, as the name suggests, where it was first discovered and founded directly by Colonel Harland Sanders. The story is already very famous, because previously he was only a seller of chickens from the margins and did not have a large profit, so he was under strong pressure until depression.
But this began to change when in 1930 he began to cook fried chicken in Corbin and it turned out to be very sympathetic to people. Then in 1939, Sanders created his own recipe for fried chicken, as he used many interesting types of spices, and also had his own way of preserving the processed taste.
This is what prompted Sanders to later receive the Colonel of Kentucky award from the local governor. The franchise was established in 1955, when Sanders had previously traveled from America to Canada, offering his goods. Not surprisingly, many investors are interested in investing in Sanders’ business.
In 1978, the KFC National Training Center opened after a large investment by entrepreneurs such as Jack Massey and John Brown Jr. Unfortunately, 2 years later, in 1980, Harland Sanders died, so it became deeply sad news, especially since the development of his hard work was in a big way at that time.
KFC’sProduct and Service Advantages
If you look at its long history, it’s no wonder this franchise comes with a number of advantages, one of which is the ease of finding an outlet. Now we can not only find an outlet in one big city. But in any large city, it must have many more outlets in order for the distribution to be fairly even.
Examples can be seen in large cities such as Jakarta, Bandung, Surabaya or Semarang. In one big city there are many buffer cities where each of them must have a KFC restaurant. So you don’t have to go all the way to the city center or province because it’s more affordable from home.
Especially now that the delivery service can be used quickly and cheaply without any hassle. You can directly call 14022, and if you do not know the menu, you can ask the employee who answers the phone. Please note that the delivery and customer service number is not the same.
For all these facilities, they are also equipped with the best amenities, so that sometimes there are people there who complain about the KFC call center , but it does not matter. In general, complaints about problems take the form of service from employees or the lack of food itself. But if other amenities such as places to eat or playgrounds are very optimal.
You can make the most of the room in the restaurant, because the layout is convenient, since most of the nests are quite spacious. In addition, in terms of cleanliness, it must be very preferred, especially by employees performing cleaning tasks. They have been well trained so that they have experience in keeping every gap in the restaurant clean according to soP.
Another advantage is that it is now not only used for stops, but can be used as a place for coffee. This happened because of the appearance of the latest restaurant, KFC Coffee, where it looks the same as cafes in general. You can find a room with a mini bar, which is very comfortable.
How to complain to the KFC Call Center if there is a problem
Any business or restaurant is sure to receive information or suggestions, or even complaints from its customers, including KFC. But even if it contains criticism and complaints, we should not arbitrarily give it. There is a separate adab in filing complaints, one of which is that all complaints and suggestions must be factually accurate.
If you do not know about the facts, which will be criticized, first contact or file a complaint with the KFC call center. You can call their customer service phone number, which is 08071677777. If you think you have contacted but it turns out to be busy, you can only send a complaint info@kfcindonesia.com by email.
You can ask about the results of the service or food if they are not satisfactory. But you need to find the best time to do this, especially if the complaints are quite large. But for complaints of the general type, this can be done as usual, but you need to be patient in calling CS or receiving an email response.
Filing a complaint with KFC’s call center can also be done directly through their main website. There will be different columns in the form of data that must be filled in along with customer comments. You can fill in all these fields with your own opinion, do not fill in, because you hear messages from others.
In addition, if you have received a response from the administrator of the company, of course, it must be received correctly. His name gives criticism or complaints must be resolutely ready to carry out the advice given. These advices generally take the form of positive feedback, so they benefit consumers and businesses. Moreover, neither side is harmed, but rather everything is profitable.
Alternative criticisms other than a complaint to the KFC Call Center
If you fail to file a complaint using your phone number and email address, you can try it out through social media such as Twitter on @KFCINDONESIA and Instagram @kfcindonesia. For the sake of delivery via social media, you need to know how to deliver it correctly. Especially social media magazine is a hoax and various fake news.
Of course, if you give advice or complaint, but in fact a hoax, it can have criminal consequences. When filing a complaint with the KFC call center, try not to use provocative language. This language has the character of an emphasis on a specific event or condition, if the company deems it unfavorable, the response can be fatal for the whistleblower.
In addition, understanding what issues they want to be criticized or complained about is also mandatory. Moreover, criticism through social media must be in the form of facts, if it is in the form of an opinion, it will be considered a hoax. In addition, the content is negative, which is detrimental to one of the parties between the consumer and the restaurant.
Therefore , complaints to the previous KFC call center must first be considered repeatedly. Think about what the good and bad effects will be if you criticize one of the things in the restaurant. If it has good intentions, it must be immediately sent for the common good.
Maintaining the courtesy and courtesy of the language will be the last key in conveying feedback, criticism or suggestions via social media. What’s more, we come from Indonesia, where both traits or traits must always be possessed. Although understanding that criticizing does not violate the law, but the delivery should not be against the law.
We already know what are the advantages of this restaurant, which is famous for its flour of fried chicken products. If you find poor service or food with bad taste, you can immediately send criticism and suggestions. If you are going to file a complaint with a call center, KFC still needs to maintain its dignity.