About Jenius, Jenius Call Center, Benefits and Convenience
In this article, we will discuss the Cynius call center and the benefits of Jenius itself. Jenius is actually a digital banking app where this app can help you perform various financial activities, such as saving, transactions in financial management.
In the all-digital age, everything becomes easy, even if you have to do it from one place, namely to a smartphone or smartphone already based on iOS or Android. Jenius is an app launched by BTPN Bank in 2016 and is growing so far.
This app can even be connected to the domestic banking ecosystem with international payment systems and Visa debit cards and national or GPN payment gates. Many of them are greatly helped by the existence of this genius as it is an application that is considered intelligent in the management of finance.
Many people look for information about the Jenis call center just to find information related to its features. Indeed, this single application facilitates banking activities where you can send money, pay bills, save to make deposits only with a smartphone, so it is very convenient.
What are the benefits of using Jenius?
Like the discussion of just now where this app really facilitates someone’s banking activity because all transactions can only be done with a smartphone. It won’t keep up with the development of technology that’s getting more sophisticated every day, so you don’t need to come or queue at the bank in person.
There is so much convenience that you can get using an account, you can already enjoy a variety of transactions. Start depositing money, withdraw it without visiting a bank or ATM. It is therefore very convenient for the most recommended conditions to be indoors like the current pandemic.
Uu engineering itself has several types of cards, namely m-card, e-card and x-card. For the electronic cards themselves, this is a virtual card that looks more like a credit card. If the m-card type is a card type for the active balance or the main account balance and the x-card card that is almost the same as the m-cards, they can be used for cash withdrawal transactions but have a daily sales limit.
Jenius’ types of savings also vary, namely Flexi sover, Dream Save and Maxi Sover so you can choose or adapt to your needs. For more information, please contact the Jenius call center . This digital card also offers many advantages, including:
- No transfer fees through different banks
- Cash fat withdrawal at the ATM
- Can open an account easily, especially online, so it’s very simple and convenient
- No balance of monthly administration fees remains secure
- Can be used abroad because Jenius is included in the Visa network
Most common questions about Jenius via the CS service
In the midst of a pandemic like this, it is recommended to be indoors, so that all kinds of transactions can be made online. Thus, genius can be used as a solution when you want to make a transaction or open a new account, but even though there are still many people who feel familiar with the process.
Some people have contacted the Jenius call center service for detailed information. There are some common questions, for example, such as how to complete the balance, how to display the account number and what types of savings, namely the sover of Flexi, Dream Escape and Maxi Sover.
To top up the balance is actually very easy, you can make a transfer from another bank by entering the CODE BTPN Bank, which is 213 and then your Jenius account number and your mobile number registered with Jenius. You can verify your mobile number and account number in the Jenius app in the Profile menu.
Many of them are curious about whether you can get a booklet, the Jenius app itself does not provide a book passage directly, but an electronic statement or current account that you can even access monthly in the profile and settings of the application or you can use the Jenius Call Center service.
You can download the app from the Play Store or App Store, it can be adjusted to the smartphone you are using if it is based on Android or iOS. As for the different types of savings, you can use Flexi Saver as an emergency fund or warehouse that offers flexibility for withdrawal or storage.
As for the dream economy, you can use it for savings depending on the specific goal you will achieve in the future. The latest is the Maxi server where you can do storage time. In three types of savings, you can choose the one that suits your needs.
Features of a very useful application
Using this banking app means that you can monitor all debit card activity in the Card Center menu. In fact, you can also change the daily withdrawal limits or transaction limits of each Jenius debit card, as there is a feature called Change so that your finances are more controlled.
Without contacting the Jenius call center, you can change your PIN, block and unlock it again, and write down your transaction history. So later, even if there is no physical book, you can see the transaction in the digital card or debit card.
This digital card is even connected to the national ATM network and the Visa network worldwide. So you don’t need to upgrade anything else to tranzak at home or abroad. It is not surprising that many people are interested in opening this debit account.
After opening an account, the debit card will be sent by the Bank to the registered address. If you are located in Jabodetabek, you can get a debit card for 2 days during working hours and beyond, you can get it within 7 days of working hours since the request to create a card mentioned.
If more than the general delay mentioned, you still have not received the debit card, you should immediately contact customer service or the Jenius call center for more information. It is in the call center that you can get the sending status of the debit card.
Howdo I access the Information and Constraints Help Centre?
When you encounter problems, you can contact the call center or BTPN Care on 1500 300 or via international calls on +62 21 2450 5500. With Jenius’ direct line or call center service, you can check both ways to get immediate treatment on any issues you encounter.
If you do not have the option to make a call to the number listed above, you can send an email to customer service at BTPNcare@btpn.com. Meanwhile, for general information about the Jenius debit card, you can contact info@btpn.com.
Just a suggestion when you create a PIN for a Jenius debit card, you need to use a different PIN number for the ATM and apps. This is simply a precautionary measure to make transactions more secure and there are rare hurdles that require you to contact the Jenius call center.