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Delivery & returns

From our studio to your bedtime story

Every book is made just for your family, so here's how it reaches you, how long it takes and what we do if something goes wrong.

Last updated September 28, 2026

Digital Edition delivery

The Digital Edition is your full personalized book as a high-quality, print-ready PDF. There's no shipping, so it works anywhere in the world.

  • Your PDF: it arrives by email within one working day of your order, with a download link. There's no approval step. The link works for 30 days and allows 10 downloads, so save the PDF somewhere safe.
  • Something not right? Reply to the email and we'll fix it free.
  • Printing it: print it at home or at any print shop, as many copies as you like for your family.

Lost your link or used up your downloads? Email us with your order number and we'll send a new one while your book is still on file.

What the hardcover includes

$49: your personalized book, printed in full color, hardcover binding. Printing and shipping to your door are included in the price. Plus the PDF free: the day you approve your preview, we email you your book's PDF, the same one Digital Edition buyers get, to read tonight while your hardcover is printed. The link works for 30 days and allows 10 downloads.

Where the hardcover ships

The hardcover is printed and shipped free to addresses in the USA and Canada; other countries on request (contact hello@minimebooks.com). The Digital Edition works anywhere in the world.

We ask for a phone number with every hardcover order. Couriers use it to arrange delivery, and some call before they arrive.

Import taxes: books are printed with partner printers, so a hardcover may cross a border on its way to you. Local import taxes, and sometimes a courier fee, may apply in some countries. We don't collect these at checkout, so if they apply, the courier collects them at delivery.

How long the hardcover takes

These are estimates, not guarantees. Busy seasons and holidays can add a few days.

  • Your preview: within one working day of your order, we'll email you a link to see every page.
  • Printing and delivery: most books arrive in 3 to 4 weeks after you approve your preview. We ship within 10 business days of your approval.

The clock for printing only starts once you approve, so the sooner you check your preview, the sooner your book arrives. Ordering for a birthday or holiday? Give yourself 5 weeks to be safe. We'll email you tracking details as soon as your book ships.

Our Made-for-You Promise

  1. Hardcover, before you approve: cancel any time before you approve your preview, for a full refund.
  2. Your hardcover preview: we fix mistakes in names, spelling, text and likeness. Nothing is final until you click Approve.
  3. Digital Edition: you can cancel for a full refund any time before we email your PDF. Once it's sent, we can't refund a change of mind. If a page has a mistake, we'll fix it free. If we can't fix it within a reasonable time, we'll refund you in full.
  4. Hardcover after approval: because each book is made only for your child, we can't offer refunds or exchanges for change of mind once you approve the preview.
  5. Hardcover Limited Guarantee: if your book arrives damaged, misprinted or different from the preview you approved, email hello@minimebooks.com within 30 days with a photo. We'll reprint it free or refund you in full, your choice. This doesn't affect your statutory rights, including warranties that can't be excluded by law.
  6. Hardcover delivery: most books arrive in 3 to 4 weeks after you approve. If yours hasn't arrived within 45 days of your approval, you may cancel for a full refund.

Your legal rights come first. This promise is on top of your rights under the law, not instead of them. If your book or PDF is faulty, isn't as described, or isn't what you paid for, the law where you live may give you a repair, a replacement, a price cut or a refund. Nothing in these terms takes those rights away.

If you live in Australia: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The hardcover guarantee covers printing and shipping faults. It doesn't cover mistakes that were already in the preview you approved, like a misspelled name, so please check each page carefully. For the Digital Edition, tell us about any page with a mistake and we'll send you a corrected PDF free.

Lost or late packages

If your tracking hasn't moved in a week, or it says delivered but you can't find your book, email us with your order number. We'll work with the carrier, and if the package is truly lost in the mail, we'll reprint and resend it for free.

Questions

Email hello@minimebooks.com and we'll reply within 1 business day. See our terms for the full details.