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Terms

The fair print

The rules for ordering a book from us, in plain words. Please read them before you order.

Last updated September 28, 2026

These terms are an agreement between you and MiniMeBooks ("we", "us"). By placing an order or using minimebooks.com, you agree to them. If something here doesn't make sense, email hello@minimebooks.com and we'll explain.

Who we are: Platinum States Corporation, operating as MiniMeBooks. 170 Masterman Crescent, Oakville, ON L6M 0W9, Canada. Canadian federal corporation no. 1656362-7. Email hello@minimebooks.com.

1. Who can order

You must be at least 18, or the age of majority where you live if that's older, and you must be the parent or legal guardian of the child in the book. By ordering, you also confirm that every adult pictured in the book has agreed to their photo being used. The Digital Edition is available worldwide. We print and ship hardcovers, free, to addresses in the USA and Canada; other countries on request (contact hello@minimebooks.com).

2. Ordering

When you pay, you're placing an order for a personalized book, either the Digital Edition (a print-ready PDF sent by email) or a printed hardcover. Every book on one order comes in the same format. We'll email you to confirm it. We can refuse or cancel an order, for example if the photos break these terms or we can't make a good book from them. If we do, we'll refund you in full.

Digital Edition: there's no separate preview step. You see your cover before you pay. Then we make your book and email you the PDF as soon as it's ready, within one working day of your order. Please check it: names, spelling, faces and every page. If something isn't right, reply to the email and we'll fix it free and send you the corrected PDF.

Hardcover: we send you a preview of every page, and nothing prints until you approve it. A hardcover order is final once you approve your preview (see section 4).

3. Personalization and your content

To make your book, you give us photos, names and other details ("your content"). When you upload, you confirm that:

  • you're the parent or legal guardian of every child in the photos you upload,
  • every adult in the photos has agreed to appear in the book,
  • every photo shows your child fully dressed, with their face clearly visible (we check each photo when it's uploaded and turn away any that don't),
  • you have the right to use every photo you upload, and it doesn't break anyone else's rights, and
  • the names and words you type are yours to use, and
  • ordering and receiving this book is allowed where you live.

If you knowingly upload a photo you had no right to use, and someone makes a claim against us because of it, you agree to cover our reasonable costs of that claim. This never covers anything we did wrong.

If you live in Quebec, the EU or the UK, the paragraph above does not apply to you. You are still responsible under the law where you live for the photos and words you give us.

You keep ownership of your content. You give us a limited permission to use it only to make, preview, print and ship your book and to support your order. That permission ends when we delete your content, as described in our privacy policy. We never use your photos to train AI models.

Pictures made with AI

We make your book to delight you and your child. Every picture is a new illustration made with the help of AI, from the photos you share. Our AI illustration studio partner, used by people around the world, helps us draw them. A picture isn't a copy of your photo, so small details like hair, clothes or backgrounds can differ. If something isn't right, tell us and we'll fix it, as set out in section 6.

Photos and face match

Before we make your preview, we ask for your separate consent to use your photos and to run a one-time face match that checks your book looks like your child. That consent isn't part of these terms. It's explained in full, including how long we keep photos and how to withdraw, on our photo and face match consent page.

4. Hardcover preview and approval

We email you a preview of every page within one working day of your order. Please check it carefully. If something isn't right, tell us and we'll fix it before printing. Nothing prints until you click Approve. When you approve, you're confirming the book is ready as shown. We can't change a book once it's gone to print, so we can't accept returns for mistakes that were in the approved preview.

When you approve, we email you your book's PDF free, with a download link that works for 30 days and allows 10 downloads. You can use it under the same license as the Digital Edition (section 8).

Your family appears in a realistic picture-book style. Printed colors can look slightly different from your screen.

5. Pricing and payment

All prices are in US dollars (USD), wherever you are. Your bank may convert the charge and add its own fees. Shipping is free. Local import taxes, if any, are collected by the courier at delivery. Payments are processed by Stripe, and we never see your full card number.

6. Cancellations, refunds and our Limited Guarantee

Every order is covered by our Made-for-You Promise:

  1. Hardcover, before you approve: cancel any time before you approve your preview, for a full refund.
  2. Your hardcover preview: we fix mistakes in names, spelling, text and likeness. Nothing is final until you click Approve.
  3. Digital Edition: you can cancel for a full refund any time before we email your PDF. Once it's sent, we can't refund a change of mind. If a page has a mistake, we'll fix it free. If we can't fix it within a reasonable time, we'll refund you in full.
  4. Hardcover after approval: because each book is made only for your child, we can't offer refunds or exchanges for change of mind once you approve the preview.
  5. Hardcover Limited Guarantee: if your book arrives damaged, misprinted or different from the preview you approved, email hello@minimebooks.com within 30 days with a photo. We'll reprint it free or refund you in full, your choice. This doesn't affect your statutory rights, including warranties that can't be excluded by law.
  6. Hardcover delivery: most books arrive in 3 to 4 weeks after you approve. If yours hasn't arrived within 45 days of your approval, you may cancel for a full refund.

Your legal rights come first. This promise is on top of your rights under the law, not instead of them. If your book or PDF is faulty, isn't as described, or isn't what you paid for, the law where you live may give you a repair, a replacement, a price cut or a refund. Nothing in these terms takes those rights away.

If you live in Australia: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To cancel, email hello@minimebooks.com with your order number.

If you live in the EU or the UK: you have a legal right to cancel within 14 days. For the Digital Edition, you can use it until we send your PDF, by replying to your order email or emailing us at hello@minimebooks.com. When you order, we ask you to agree that we can start straight away and that you lose this right once the PDF is sent. A hardcover is made to your specifications, so this right doesn't apply to it once you approve your preview and it goes to print. We don't sell hardcovers to the EU.

If you don't respond to your hardcover preview within 30 days, we'll remind you by email. If we still don't hear back, we may cancel the order and refund you, and delete your photos.

7. Hardcover shipping and lost packages

Hardcover shipping is free. Most hardcovers arrive in 3 to 4 weeks after you approve your preview. We ship within 10 business days of your approval. If we can't, we'll email you with a new date. You can then choose to wait or cancel for a full refund.

Delivery times after shipping are estimates. Local import taxes or a courier fee may apply in some countries and are paid to the courier at delivery. If your book is lost in the mail, we'll reprint it for free. The details are in our shipping and returns policy.

8. Your Digital Edition license

When you buy the Digital Edition, or get the free PDF with a hardcover, we give you a personal, non-commercial license to the PDF. You can print as many copies as you want for your family, at home or at any print shop, and give printed copies as gifts. You can't sell the PDF or prints of it, share the file publicly, or use it for any business. The download link works for 30 days and allows 10 downloads, so please save a copy.

9. Intellectual property

The stories, characters, artwork style, page designs, text and the MiniMeBooks name and logo belong to us. Your book, printed by us or by you under the Digital Edition license, is yours to keep, read, share and give as a gift. You may share photos of it for personal use. Please don't copy, resell or reproduce the books or the site for commercial purposes.

10. Acceptable use

You agree not to upload or type:

  • photos of anyone who hasn't agreed to appear, or of a child who isn't in your care,
  • photos of public figures or famous characters,
  • anything offensive, hateful, violent, sexual or harassing,
  • anything that breaks the law or someone else's rights.

We review books before printing. If we find content that breaks these rules, we'll cancel the order, refund you and delete the content.

11. If something goes wrong

We work hard to make every book right, and we stand behind it with the promise in section 6.

If you live in Quebec, the next paragraph does not apply to you.

Our total liability for any claim about an order is limited to what you paid for that order. We aren't liable for losses we couldn't reasonably have expected when you ordered.

This limit never applies to: death or personal injury caused by our negligence; fraud, or harm we cause on purpose or through gross negligence; your legal rights to a repair, replacement, price cut or refund for a faulty book or PDF; or anything else the law where you live says can't be limited.

12. Talk to us first, and where disputes go

If anything goes wrong, please email us first at hello@minimebooks.com. Most problems are fixed within a day, and we'll try in good faith to sort it out with you within 30 days.

Asking us first never stops you from using your legal rights. You can still cancel under consumer law, ask your card issuer for a chargeback, go to small claims court, or complain to a consumer or privacy regulator.

There's no forced arbitration in these terms. You keep your right to go to court, and to join a class action where the law allows it.

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. If you live somewhere else, you keep the protection of the consumer laws where you live that can't be changed by agreement, and you can bring a claim in the courts where you live if those laws allow it.

If you live in Quebec: Quebec law applies to your order, and you can bring a claim in Quebec.

13. Changes to these terms

We may update these terms from time to time. The version on this page when you place your order is the one that applies to that order.

Contact

Questions about these terms? Email hello@minimebooks.com.